CALM
SUMMIT '24
Welcome to CALM SUMMIT '24
CALM SUMMIT is Rasa's annual conference - a dynamic event that fuses together ideas, leadership, and education to create an experience unlike any other Conversational AI conference.
Dive into groundbreaking sessions where you'll discover industry-shaping strategies and advancements in conversational AI. Each workshop is designed to challenge and expand your understanding of AI's potential in business and customer interactions.
Enhance your skills with the Rasa platform through expert-led demos and hands-on sessions. Discover new tools and features that can transform how you build and deploy conversational AI solutions.
Meet and collaborate with industry leaders from around the world. CALM SUMMIT '24 is your gateway to forming partnerships and sharing insights. Network with peers, exchange ideas, and find new opportunities in a dynamic environment.
Who should attend
This conference is perfect for anyone from tech developers to business leaders looking to deepen their understanding and apply the latest in conversational AI. Connect with industry experts, gain valuable insights, and discover new tools for your work.
Convene One Liberty Plaza
The conference will take place at Convene One Liberty Plaza, a venue in New York Downtown.
Looking for Hotel Accomodations? We can help.
The Agenda
Join us at CALM SUMMIT '24 to explore cutting-edge advancements in conversational AI, user experience, and efficiency. Our technical and enterprise sessions will cover key themes like optimizing large language models (LLMs), using retrieval-augmented generation (RAG), scaling with conversational AI, and more. Don't miss the chance to gain actionable insights from industry leaders and elevate your AI capabilities.
More sessions and details coming soon. Agenda subject to change.
| TIME | SESSIONS |
|---|---|
| 08:00 AM - 09:00 AM | REGISTRATION CHECK-IN & BREAKFAST |
| 09:00 AM - 09:35 AM | Keynote: Modernizing Conversational AI Infrastructure Duration: 35 mins |
| 09:40 AM - 10:00 AM | MLOps Tales: Uniting Traditional NLP and LLMs for Conversational AI Duration: 20 mins |
| 10:05 AM - 10:25 AM | Optimizing and Benchmarking Open-Source LLMs for Conversational AI Duration: 20 mins |
| 10:25 AM - 10:40 AM | COFFEE BREAK |
| 10:45 AM - 11:05 AM | Commuting CALMly: Unlocking the NYC MTA with Rasa's CALM Duration: 20 mins |
| 11:10 AM - 11:30 AM | Scaling with Conversational AI Duration: 20 mins |
| 11:35 AM - 11:55 AM | Transforming Customer Engagement |
| 11:55 AM - 12:55 PM | LUNCH |
| 01:00 PM - 01:20 PM | Thinking Outside the Chatbox: Toward Richer Conversational Experiences Duration: 20 mins |
| 01:25 PM - 01:45 PM | LLM-Rubric: Aligning language models with humans for scalable dialogue system evaluation. Duration: 20 mins |
| 01:50 PM - 02:10 PM | How User Feedback Enhances AI Assistants |
| 02:15 PM - 02:30 PM | COFFEE BREAK |
| 02:35 PM - 02:55 PM | The CSD Chatbot: An Unexpected Journey to the CALM Future Duration: 20 mins |
| 03:00 PM - 03:20 PM | Optimizing Your Conversational AI Strategy |
| 03:25 PM - 03:45 PM | Conversational AI Team Alignment and Success |
| 03:50 PM - 04:10 PM | Balancing Traditional vs. Modern Approaches to Conversational AI in Consumer Banking |
| 04:15 PM - 04:35 PM | The Future of Voice Technology |
| 04:40 PM - 05:10 PM | Keynote: Optimizing Your Conversational AI Strategy Duration: 30 mins |
| 05:10 PM - 07:00 PM | HAPPY HOUR & NETWORKING |
Speakers from around the globe will join us at CALM SUMMIT ‘24 to share how they're thinking, what they're making, and what's next.
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