Agenda
The Agenda
Join us at CALM SUMMIT '24 to explore cutting-edge advancements in conversational AI, user experience, and efficiency. Our technical and enterprise sessions will cover key themes like optimizing large language models (LLMs), using retrieval-augmented generation (RAG), scaling with conversational AI, and more. Don't miss the chance to gain actionable insights from industry leaders and elevate your AI capabilities.
Main Sessions & Keynotes
Masterclass
More sessions and details coming soon. Agenda subject to change.
| TIME | SESSIONS |
|---|---|
| 08:00 AM - 09:00 AM | REGISTRATION CHECK-IN & BREAKFAST |
| 09:00 AM - 09:35 AM | Keynote: Modernizing Conversational AI Infrastructure Duration: 35 mins |
| 09:40 AM - 10:00 AM | MLOps Tales: Uniting Traditional NLP and LLMs for Conversational AI Duration: 20 mins |
| 10:05 AM - 10:25 AM | Optimizing and Benchmarking Open-Source LLMs for Conversational AI Duration: 20 mins |
| 10:25 AM - 10:40 AM | COFFEE BREAK |
| 10:45 AM - 11:05 AM | Commuting CALMly: Unlocking the NYC MTA with Rasa's CALM Duration: 20 mins |
| 11:10 AM - 11:30 AM | Scaling with Conversational AI Duration: 20 mins |
| 11:35 AM - 11:55 AM | Transforming Customer Engagement |
| 11:55 AM - 12:55 PM | LUNCH |
| 01:00 PM - 01:20 PM | Thinking Outside the Chatbox: Toward Richer Conversational Experiences Duration: 20 mins |
| 01:25 PM - 01:45 PM | LLM-Rubric: Aligning language models with humans for scalable dialogue system evaluation. Duration: 20 mins |
| 01:50 PM - 02:10 PM | How User Feedback Enhances AI Assistants |
| 02:15 PM - 02:30 PM | COFFEE BREAK |
| 02:35 PM - 02:55 PM | The CSD Chatbot: An Unexpected Journey to the CALM Future Duration: 20 mins |
| 03:00 PM - 03:20 PM | Optimizing Your Conversational AI Strategy |
| 03:25 PM - 03:45 PM | Conversational AI Team Alignment and Success |
| 03:50 PM - 04:10 PM | Balancing Traditional vs. Modern Approaches to Conversational AI in Consumer Banking |
| 04:15 PM - 04:35 PM | The Future of Voice Technology |
| 04:40 PM - 05:10 PM | Keynote: Optimizing Your Conversational AI Strategy Duration: 30 mins |
| 05:10 PM - 07:00 PM | HAPPY HOUR & NETWORKING |
