Agenda
The Agenda
Join us at CALM SUMMIT '24 to explore cutting-edge advancements in conversational AI, user experience, and efficiency. Our technical and enterprise sessions will cover key themes like optimizing large language models (LLMs), using retrieval-augmented generation (RAG), scaling with conversational AI, and more. Don't miss the chance to gain actionable insights from industry leaders and elevate your AI capabilities.
Main Sessions & Keynotes
Masterclass
More sessions and details coming soon. Agenda subject to change.
| TIME | SESSIONS |
|---|---|
| 08:00 AM - 09:00 AM | REGISTRATION CHECK-IN & BREAKFAST |
| 09:00 AM - 09:35 AM | Keynote: Modernizing Conversational AI Infrastructure Duration: 35 mins |
| 09:38 AM - 09:58 AM | Optimizing and Benchmarking Open-Source LLMs for Conversational AI Duration: 20 mins |
| 10:01 AM - 10:21 AM | Commuting CALMly: Unlocking the NYC MTA with Rasa's CALM Duration: 20 mins |
| 10:01 AM - 10:21 AM | The Future of Voice Technology Duration: 20 mins |
| 10:21 AM - 10:36 AM | COFFEE BREAK |
| 10:39 AM - 10:59 AM | Considering Classic VS. Generative Conversational AI Approaches in Customer Self Service Automation - A Consumer Banking Perspective |
| 11:02 AM - 11:32 AM | Navigating Compliance Challenges with LLMs Duration: 30 mins |
| 11:35 AM - 11:55 AM | From 1M to 1B Customers: Scaling with Conversational AI Duration: 20 mins |
| 11:55 AM - 12:55 PM | LUNCH |
| 12:58 PM - 01:18 PM | Scaling AI Systems Responsibly |
| 01:21 PM - 01:41 PM | MLOps Tales: Uniting Traditional NLP and LLMs for Conversational AI Duration: 20 mins |
| 01:44 PM - 02:04 PM | LLM-Rubric: Aligning language models with humans for scalable dialogue system evaluation. Duration: 20 mins |
| 02:07 PM - 02:27 PM | Enhancing Conversational AI for Financial Services: From Functionality to Future-Ready Systems Duration: 20 mins |
| 02:30 PM - 02:50 PM | The CSD Chatbot: An Unexpected Journey to the CALM Future Duration: 20 mins |
| 02:50 PM - 03:05 PM | COFFEE BREAK |
| 03:08 PM - 03:38 PM | Benefits of Scalable Language Models Duration: 30 mins |
| 03:41 PM - 04:01 PM | Thinking Outside the Chatbox: Toward Richer Conversational Experiences Duration: 20 mins |
| 04:04 PM - 04:24 PM | MLOps Tales: Uniting Traditional NLP and LLMs for Conversational AI Duration: 20 mins |
| 04:27 PM - 05:02 PM | Keynote: Optimizing Your Conversational AI Strategy Duration: 35 mins |
| 05:02 PM - 07:00 PM | HAPPY HOUR & NETWORKING |
