Agenda

The Agenda

Join us at CALM SUMMIT '24 to explore cutting-edge advancements in conversational AI, user experience, and efficiency. Our technical and enterprise sessions will cover key themes like optimizing large language models (LLMs), using retrieval-augmented generation (RAG), scaling with conversational AI, and more. Don't miss the chance to gain actionable insights from industry leaders and elevate your AI capabilities.

Main Sessions & Keynotes
Masterclass

More sessions and details coming soon. Agenda subject to change.

TIMESESSIONS
08:00 AM - 09:00 AMREGISTRATION CHECK-IN & BREAKFAST

Duration: 60 mins

09:00 AM - 09:35 AMKeynote: Modernizing Conversational AI Infrastructure

Duration: 35 mins

09:38 AM - 09:58 AMOptimizing and Benchmarking Open-Source LLMs for Conversational AI

Duration: 20 mins

10:01 AM - 10:21 AMCommuting CALMly: Unlocking the NYC MTA with Rasa's CALM

Duration: 20 mins

10:01 AM - 10:21 AMThe Future of Voice Technology

Duration: 20 mins

10:21 AM - 10:36 AMCOFFEE BREAK

Duration: 15 mins

10:39 AM - 10:59 AMConsidering Classic VS. Generative Conversational AI Approaches in Customer Self Service Automation - A Consumer Banking Perspective

Duration: 20 mins

11:02 AM - 11:32 AMNavigating Compliance Challenges with LLMs

Duration: 30 mins

11:35 AM - 11:55 AMFrom 1M to 1B Customers: Scaling with Conversational AI

Duration: 20 mins

11:55 AM - 12:55 PMLUNCH

Duration: 60 mins

12:58 PM - 01:18 PMScaling AI Systems Responsibly

Duration: 20 mins

01:21 PM - 01:41 PMMLOps Tales: Uniting Traditional NLP and LLMs for Conversational AI

Duration: 20 mins

01:44 PM - 02:04 PMLLM-Rubric: Aligning language models with humans for scalable dialogue system evaluation.

Duration: 20 mins

02:07 PM - 02:27 PMEnhancing Conversational AI for Financial Services: From Functionality to Future-Ready Systems

Duration: 20 mins

02:30 PM - 02:50 PMThe CSD Chatbot: An Unexpected Journey to the CALM Future

Duration: 20 mins

02:50 PM - 03:05 PMCOFFEE BREAK

Duration: 15 mins

03:08 PM - 03:38 PMBenefits of Scalable Language Models

Duration: 30 mins

03:41 PM - 04:01 PMThinking Outside the Chatbox: Toward Richer Conversational Experiences

Duration: 20 mins

04:04 PM - 04:24 PMMLOps Tales: Uniting Traditional NLP and LLMs for Conversational AI

Duration: 20 mins

04:27 PM - 05:02 PMKeynote: Optimizing Your Conversational AI Strategy

Duration: 35 mins

05:02 PM - 07:00 PMHAPPY HOUR & NETWORKING

Duration: 118 mins